RENTAL POLICY
TOTAL CLEAN: COVID-19 Cleanliness Standards
Who is authorized to drive the Vehicle?
Only drivers listed in the rental agreement as “authorized drivers” may drive the vehicle. No other person may drive the vehicle except in an emergency as permitted by law. All authorized drivers must be at least 25 years of age and have a valid driver’s license. At Sprinter Vanland discretion, additional qualifications may be required at the time and place of rental. Sprinter Vanland may impose additional fees for any additional drivers.
Rental Period and Vehicle Returns
The period of your rental used for the calculation of charges begins when you take custody of the vehicle or at the time indicated in the rental agreement—whichever time is earlier. If you take possession of the vehicle earlier or return it later than stated in your rental agreement, additional charges may apply. The vehicle must be returned in the same condition that it was received (except for ordinary wear and tear) to the address specified as the Return Location by Sprinter Vanland in the rental agreement. If you do not return the vehicle as required, a cleaning charge, drop off charge and/or rate charges may apply. Failure to return the vehicle when due or extending the rental agreement without the explicit authorization from Sprinter Vanland will terminate any insurance coverage provided with this agreement. Sprinter Vanland and/or its authorized employees/agents may recover the vehicle without demand at your expense if it is illegally parked, appears abandoned, is used or obtained in violation of law or of this agreement. Sprinter Vanland will not be liable to you or any authorized driver for damages resulting from such recovery. As permitted by law, you waive any right to a hearing or to receive any notice of legal process, as per conditions set forth by Sprinter Vanland to recover the vehicle.
Responsibility for Loss or Damage to the Vehicle
Regardless of fault, the Customer is responsible for loss of or damage to the vehicle except for damages determined to be ordinary wear by Sprinter Vanland, or theft unless the theft results from failure to exercise ordinary care by the renter or the authorized driver. Among such damages or losses, you are liable for the cost of repair limited to the value of the vehicle, its loss of use and related revenue, diminished value, towing, storage and impound fees and all other related costs. Your insurance or credit card company may cover all or part of your financial obligation for damages or loss of the vehicle. You should review the scope of your insurance coverage and what deductible may apply and shall provide that information to Sprinter Vanland upon request. If the vehicle is not returned to Sprinter Vanland for any reason, including an alleged theft, you are fully liable and shall reimburse Sprinter Vanland for the full value of the vehicle as provided by law.
You agree to protect the vehicle from vandalism and theft while the vehicle is in your possession, otherwise you will be responsible for the vehicle’s repair costs. In an event of mechanical breakdown or malfunction you or the authorized driver will cease operation of the vehicle at the first sign of mechanical trouble to avoid additional damage to the vehicle. In such an event, you agree to contact Sprinter Vanland immediately. Any service to or replacement of a part or accessory of the vehicle may only be done with Sprinter Vanland prior written approval. If you or an authorized driver smells any oil, diesel or any kind of burning, you agree to stop the vehicle immediately in a safe place and call Sprinter Vanland for roadside assistance. A Sprinter Vanland employee or authorized RoadsideAssistantPartner will come to the vehicle’s location, inspect the vehicle and make arrangements for a replacement vehicle, if necessary and available. In case of a vehicle fire you agree to first immediately call the fire department /emergency services (911) and second notify Sprinter Vanland.
You agree to immediately report to the police any accidents involving property or bodily injury. In an event of an accident causing any property damage or bodily injury you agree to inform Sprinter Vanland. You also agree to send a detailed explanation of how the accident happened to Sprinter Vanland within 24 hours of the accident.You will not authorize any repairs to the vehicle without Sprinter Vanlandprior written approval. You are fully responsible for and liable for any unauthorized repairs and any damage caused thereby.
Payment Policy
Regardless of fault, the Customer is responsible for loss of or damage to the vehicle except for damages determined to be ordinary wear by Sprinter Vanland, or theft unless the theft results from failure to exercise ordinary care by the renter or the authorized driver. Among such damages or losses, you are liable for the cost of repair limited to the value of the vehicle, its loss of use and related revenue, diminished value, towing, storage and impound fees and all other related costs. Your insurance or credit card company may cover all or part of your financial obligation for damages or loss of the vehicle. You should review the scope of your insurance coverage and what deductible may apply and shall provide that information to Sprinter Vanland upon request. If the vehicle is not returned to Sprinter Vanland for any reason, including an alleged theft, you are fully liable and shall reimburse Sprinter Vanland for the full value of the vehicle as provided by law.
• You agree to protect the vehicle from vandalism and theft while the vehicle is in your possession, otherwise you will be responsible for the vehicle’s repair costs. In an event of mechanical breakdown or malfunction you or the authorized driver will cease operation of the vehicle at the first sign of mechanical trouble to avoid additional damage to the vehicle. In such an event, you agree to contact Sprinter Vanland immediately. Any service to or replacement of a part or accessory of the vehicle may only be done with Sprinter Vanland prior written approval. If you or an authorized driver smells any oil, diesel or any kind of burning, you agree to stop the vehicle immediately in a safe place and call Sprinter Vanland for roadside assistance. An Sprinter Vanland employee or authorized RoadsideAssistantPartner will come to the vehicle’s location, inspect the vehicle and make arrangements for a replacement vehicle, if necessary and available. In case of a vehicle fire you agree to first immediately call the fire department /emergency services (911) and second notify Sprinter Vanland.
You agree to immediately report to the police any accidents involving property or bodily injury. In an event of an accident causing any property damage or bodily injury you agree to inform Sprinter Vanland. You also agree to send a detailed explanation of how the accident happened to Sprinter Vanland within 24 hours of the accident.You will not authorize any repairs to the vehicle without Sprinter Vanland prior written approval. You are fully responsible for and liable for any unauthorized repairs and any damage caused thereby.